Thursday, January 31, 2013

My Insurance Company Paid me £20!

I was renewing my house and contents insurance the other day and had a great surprise. I always telephone to see whether I can get a better rate and so I asked them if I could change my excess to make it cheaper. After doing some calculating I didn't think it was worth doing that but the customer service representative said that he could speak to a colleague and see if they could help. he came back saying that he could not reduce the amount but could offer me £20 in vouchers instead. So thanks to CIS I now have £20 to spend in my local Co-operative store. It shows that it pays to ask!

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